Attaining client satisfaction is the frontline goal in the Car Rental industry. As in the services industry, client satisfaction factors will help in the smooth running of the business and the Car. It is a saying “When the Car is with the Client, Don’t worry for the Car, worry for the Client”. This is something that determines the factor of client satisfaction and also brings improvement in service deliverables. Services industry becomes a phenomenon when we get the best output or response from the company, and all the stakeholders involved with the company. WHY WE NEED CLIENT SATISFACTION?
A question that we as a business owner must ask our self, I think the answer is very simple we drive the business for Profits, and profits are attained from our ‘Clientele’. The more the clientele the more you will feel satisfied for your business goals. As the name suggests, Budget, wants their customer to stay in Budget, and in line with their travelling’s.